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FAQ

View all frequently asked questions

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Our Office Locations

Our presence across locations reflects our commitment to make education accessible for all.

Corporate Headquarters

Oxford Towers, 
HAL Old Airport Road,
Indira Nagar, Bangalore, India

Middle East Operations

Horizon Tower (E1),
COL, Al Reem Island,
Abu Dhabi, UAE

Global Operations

2201, WeWork,
Broadway, Oakland,
CA 94612, USA

We’re global and growing

Our footprint is growing, but our mission remains the same education, for everyone.

Singapore

Singapore

Philippines

Philippines

Malaysia

Malaysia

India

India

USA

USA

Canada

Canada

UAE

UAE

KSA

KSA

We are always ready to help you

We listen, we guide, we collaborate. Connect with us and let’s build something together.

Course Inquiry

Have questions about our courses? Let’s help you choose what truly fits your goals.

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Partnership

If you have a vision for inclusive growth, we’re ready to partner with purpose.

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Career

Discover meaningful career opportunities where your ideas and skills actually make a difference.

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Frequently Asked Questions

Are all your classes live or are they recorded?

We offer 100% live interactive classes so students can ask doubts, engage with mentors, and stay involved in real-time. Recordings are also provided for revision.

Who are the mentors, and will they actually teach in live sessions?

Yes! All our mentors are working professionals from the industry. They don’t just teach theory—they share practical insights, real-time trends, and what actually happens on the job.

I’m from a non-technical background. Can I still join the Digital Marketing or AI courses?

Absolutely. We start from the basics and guide you step-by-step. You just need curiosity and consistency—we’ll handle the rest.

Will I get a certificate after completing the course?

Yes, you’ll receive an industry-recognized certificate after successfully completing the course and assignments.

What kind of projects will I be working on during the course?

You’ll work on practical, real-world projects like ad campaigns, websites, social media content, or SEO audits, depending on the course. These help you build a portfolio.

How do I talk to someone if I have questions before enrolling?

You can drop us a message, email, or call through our Contact page. Our team is super friendly and happy to help you decide what’s right for you.

How May We
Support You Today?

Discover the Future of Education

Support Policy

Get the Guidance You Need to Grow Your Skills with IODED

  • Open Communication

    We encourage students to share any feedback, complaints, or suggestions regarding their experience. Your input helps us improve and maintain a high standard of education and support.

  • Step-by-Step Resolution

    Students should first approach their mentor or class coordinator with any concerns. If the issue remains unresolved, a formal escalation can be submitted through the designated feedback channel.

  • Timely Review Process

    All escalations are reviewed by our academic or administrative team within 3–5 working days. We aim to address every concern professionally and transparently.

  • Confidential & Fair Handling

    Every complaint is treated with confidentiality and impartiality. Our goal is to ensure that students feel heard, supported, and respected throughout the process.

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